Online Registration
Enter data in all fields if possible. * means field is mandatory.
You need the following information for registration:

  1. Your new account number -  Locate your account number on your utility services bill. Alternately, you can call (214)651-1441 for a utilities account or the number on your bill for other types of accounts to request your account number and customer name.  You may have also received an email with your old and new account numbers and customer name from the City of Dallas if you were previously registered as a user in our former ePay site.
  2. User ID - Create your User ID (must be 8-20 characters, alpha/numeric allowed).
  3. Password - Create your password (must be 8 to 128 characters, mixed case is required)
  4. Retype the Password you just typed
  5. Email Address - This is where you want to be notified about your utility services bills.
  6. Your First Name (This must be typed exactly as it appears on your bill; only required for residential customers)
  7. Your Last Name (This must be typed exactly as it appears on your bill; only required for residential customers)
  8. Type your Company Name (This must be typed exactly as it appears on your bill; only required for commercial customers)
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 : Go Green. Go Paperless. Go Green.Go Paperless
Paper Bill
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