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The City of Dallas will be performing system maintenance Friday May 14, from 1 a.m. to 3 a.m. and Sunday, May 16 from 5:15 a.m. to 4:15 p.m. You will not be able to process online or telephone payments during this time. Please accept our apologies for any inconvenience this may cause you. The City of Dallas stands ready to help any customer in need. To support our customers, effective last Monday, March 16, 2020, water disconnects and late fees are suspended until further notice. If any Dallas Water Utilities (DWU) customers have concerns about paying their bill in-person at our many payment locations, there are many ways to make payments, including mailing a check, paying by phone at 214-651-1441, online at the City of Dallas ePay site and/or through your personal bank application. If you have questions regarding making a payment or if you need to make payment arrangements, please contact us at 214-651-1441. For alternative DWU payment locations, please visit. |
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Bills may also be paid at any Pay Station
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